Terms, Conditions + Privacy

Products

Please read the product description before purchasing your commission. All work is original and painted by Sigourney Young using archival quality materials and paints. Each purchase comes with a certificate of authenticity that is signed, dated and includes a synesthesia description of the piece. All product listings and collections aim to show colours and textures used in my work close to life as possible; however, due to screen resolution and variations, colors may vary slightly.

Shipping

PROCESSING TIMES
All pieces will be created and shipped within 2-6 business days. After placing your order you will be contacted within 24 hours advising you of your exact expected shipping date. Any changes to processing times will be noted on each product listing during peak periods.

SHIPPING DETAILS
All orders receive free standard shipping worldwide and are shipped with Royal Mail from the United Kingdom.

For short periods during the year we take our studio abroad. During this time pieces may be shipped from outside the United Kingdom. When this occurs notifications will be listed on the shop page and visible before purchase. You will also be informed of any changes to your shipping time in your confirmation email.

ESTIMATED SHIPPING TIME
United Kingdom: 1-4 business days
North America: 1-2 weeks
Europe: 1-2 weeks
Australia, New Zealand and Oceania: 2-3 weeks

These shipping times are estimates based on the advice of Royal Mail and in my experience are accurate. I cannot guarantee shipping times as these are dependent on Royal Mail and services within your country.

Shipping upgrades are available in the shop and will impact your estimated shipping time.

CUSTOMS AND IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. If you are unsure if import taxes apply please check your country’s custom website before purchase. I’m not responsible for delays due to customs.

Payment options

All payments are processed via PayPal. PayPal keeps your payment information secure and I do not receive your credit card information.

Returns & exchanges

Because of the fully customised nature of commission pieces created from your nominated song, I cannot accept returns or exchanges for these items except under special circumstances. Please contact me if you need to return or exchange your piece.

Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Cancellation: Contact me within 12 hours of placing your order

I pride myself on your positive experience and I encourage you to contact me if there are any problems or concerns.

CONDITIONS OF RETURN
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Copyright

All artwork is copyright and original to Sigourney Young. Sigourney Young retains all permissions and rights to the images, including custom works. Synesthetic descriptions of each piece are the creative property of Sigourney Young and should not be replicated or reproduced.

All photos of artwork and the studio are the property of Sigourney Young unless otherwise credited. To request use of photos included on synesthesia.art please contact Sigourney via the contact page.

Artworks are inspired by unique songs based on Sigourney Young’s synesthetic experience. All music that inspires these pieces are copyrights of the performer, writer, composer and/or record label. The music used to create these pieces is accessed through channels that respect the copyright of the artist.

Privacy

Information collected through purchases made on this website are used only for the purposes of processing your order. Any information collected is stored securely and is not used for marketing purpose unless you have opted in to join the newsletter.

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